// Industry · B2B & Wholesale

Ordering as easy as the best online shop. With your prices, your terms.

B2B trade in Germany is growing fast online, and your customers are ready. They already order digitally, preferably where it takes the least effort. That is your opportunity. We build the systems, integrations and data flows that make ordering with you as easy as in the best shop, while staying as individual as your business: your prices, your terms, your channels.

Industry
B2B & Wholesale
Segments
Wholesale · Manufacturers · Distribution
Systems
ERP · PIM · Shop · Marketplaces · EDI
Model
advise → integrate → deliver
Units
prodct [CX] × [Elements]
// The market in three numbers
509 billion euro
in B2B online trade by wholesalers and manufacturers in Germany in 2024, up seven per cent despite a weak economy. IFH/ECC B2B-Marktmonitor 2025 ↗
29.4 per cent
average annual growth of B2B marketplaces since 2018. Your customers add channels faster than you add interfaces. IFH/ECC 2025 ↗
67 per cent
of B2B buyers prefer to buy with no sales contact at all. Gartner 2026 ↗
// Five situations from wholesale

Sentences we hear often. Perhaps yours too.

These five situations come up again and again in conversations with wholesalers. Every one of them can be solved. For each, we show you the lever we build, evidence that it holds, and what the topic means for everyone at the table.

// 01 · Situation

“Orders arrive through five channels. And land in five systems.”

Situation

Your own shop, two marketplaces, field sales with a tablet, plus regular customers via EDI. Each channel works on its own. Together they create a web of special cases: stock levels disagree, prices drift apart, the same goods are sold twice. In wholesale, omni-channel is not a marketing question. It is a question of integrations, data flows and workflows.

Lever

We build the integration layer that connects every channel to ERP and inventory management: a leading product data record (PIM), the shop system as the hub for all channels, plus interfaces and workflows from prodct [Elements]. After that a new marketplace is configuration, not a project.

Relevant for
CEOAnyone who does not bundle channels hands the customer relationship to marketplaces.
CIOPoint-to-point interfaces do not scale, an integration pattern does.
CDOFive channels need one truth about stock, price and customer.
// 02 · Situation

“Our sales team retypes orders.”

Situation

The customer sends an email, the office transfers it into the ERP, and every question goes back by phone. That ties your most expensive people to your simplest tasks. It no longer matches your customers either: two thirds of B2B buyers would rather have no sales contact at all.

Lever

A B2B portal where customers order themselves: company accounts, individual prices, approval flows, quick order by article list. Carried by an ERP connection that passes orders, stock and terms through automatically. Sales sells again instead of typing.

Relevant for
CEOCustomers who order themselves scale, a sales team that retypes does not.
CFOEvery manually entered order has a unit cost nobody reports.
CIOWithout a clean ERP connection the portal becomes a second island.
// 03 · Situation

“Customer prices live in the ERP. And in Excel. And in a rep’s head.”

Situation

Volume prices, annual agreements, special terms for A customers. In wholesale a price is a relationship, not a label. That is exactly where standard shops fail: they show list prices, the customer calls anyway, and the channel dies before it carries.

Lever

We put your pricing logic into the system: customer-specific prices and assortments in the shop, fed from the ERP, driven by rules instead of code. Volume tiers, annual agreements and special terms then live in one place that every channel reads from.

Relevant for
CFOWrong prices in a channel cost margin or customers, both quietly.
CMOA shop showing list prices tells A customers they are in the wrong place.
CIOPricing logic belongs in the system, not in spreadsheets next to it.
// 04 · Situation

“Our range grows faster than our data maintenance.”

Situation

Tens of thousands of articles, supplier data in every format, data sheets the product manager builds by hand. Every new channel wants the same data differently. Without a product data foundation, every digital initiative turns into a copy shop. And every AI initiative fails before it starts.

Lever

A PIM and MDM foundation: one record for articles, suppliers and media, enrichment inside the workflow, automated output per channel. prodct [Elements] builds the feeds from ERP and supplier data. Maintain once, sell everywhere.

Relevant for
CDOOne data record is the prerequisite for every analysis and every AI case.
CMOChannel-ready product data decides how fast a range goes live.
CIOA PIM relieves the ERP of work it was never built for.
// 05 · Situation

“Our shop is ten years old. Every change is open-heart surgery.”

Situation

The legacy system runs, but every change takes months, every integration is a special case, and the licence question gets more uncomfortable every year. Meanwhile the pressure grows: your buyers compare your ordering journey with the best shop they know privately, not with other wholesalers.

Lever

Replatforming in stages instead of a big bang: first the foundation, then checkout and integrations, then the finishing touches. Day-to-day business stays stable. With more than 45 shop projects delivered, we know the pitfalls from practice, not from slides.

Relevant for
CEOThe risk is not in switching. It is in waiting.
CIOStages instead of a big bang means: always functional, always stoppable.
CFOLegacy systems cost twice: maintenance today, lost business tomorrow.
// Stakeholder Briefing · B2B & Wholesale

Five situations.
Five individual perspectives at the table.

Digital projects in wholesale rarely fail on the concept. They fail because stakeholders and decision-makers ask many different questions and need different answers. Our Stakeholder Briefing gives you all five perspectives on each of these situations. So you can not only propose the topic internally, but drive it and argue for it.

THE BRIEFING FOR YOUR NEXT STAKEHOLDER ROUND.
We use your data solely to give you access to the Stakeholder Briefing and to follow up on it. Further content only with your tick.

The briefing is unlocked.

Go to the Stakeholder Briefing
// Stack

Technologies other wholesalers rely on.

We are technology-agnostic. Which platform fits you is something we clarify in the first conversation.

Commerce Platform · API-first

Shopware

Commerce that adapts to your business. API-first, open and at home in Germany.

Commerce Platform · SaaS

Shopify

Sell everywhere, operate nothing. Storefront, checkout, B2B, Markets and POS.

Data & Experience Platform

Pimcore

The data foundation for transformation, commerce and AI. PIM, DAM, CMS and CDP in one open core.

// Clients

Projects we speak from.

The five situations above come from projects, not from papers. We show a selection publicly and the rest in conversation.

// prodct [CX] × [Elements] · B2B & Wholesale

Let us talk about your ordering journey. And about what it costs you today.

In 30 minutes we go through your channels, systems and processes. Afterwards you know which of the five situations has the biggest lever for you and where to start.